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    Privacy Policy

    Privacy Policy

    (As of 30th October 2018)


    We appreciate your interest in our website and the offers on our websites. The protection of the privacy of our customers and the visitors of our online shop is very important to us. In this privacy policy you will find information about what data collected when visiting our website (hereinafter www.igelshop.de) and when placing orders and how these data are processed and used. These are partly personal data (such as the name, address, e-mail address, etc.), the collection, processing and use of which are subject to legal regulations.


    1. Name and contact details of the controller, contact point for data protection requests

    The body responsible for data collection, processing and use is:


    Igel Werbemittel GmbH   c / o Wonder Coworking

    Prenzlauer Allee 186
    10405 Berlin
    Telephone: 030/549 070 24

    E-Mail:  contact@igelstore.com


    Please direct your inquiries regarding data protection to the above address or e-mail address.


    1. Collection and use of your data

    The extent and nature of the collection and use of your data differs depending on whether you visit our website only to retrieve information or use services offered by us.


    1. Informative use of our website

    When you visit our website, the following access data is automatically saved:

    - the IP address of the requesting computer,

    - date and time of access,

    - name and URL of the retrieved file,

    - transmission result and amount of sent data,

    - Website from which the access was made,

    - With which web browser / operating system the access was made.


    This information is temporarily stored in a so-called log file. The collection of this data is for technical and administrative purposes only (ie establishing a connection, ensuring a comfortable use of our website, evaluation of system security and stability). A comparison with other data or a transfer to third parties, even in excerpts, does not take place.


    The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. Our legitimate interest follows from the above-mentioned purposes for data collection. The provision of the aforementioned data is neither legally nor contractually prescribed. Without the IP address, however, the service and functionality of our website is not guaranteed.


    Details of the further data collection when visiting our website through the use of cookies and analysis services can be found below under no. III and IV.


    1. Use of offers

    a) The creation of a user account is not required for placing an order in our online shop.


    b) As part of the ordering process, you will be asked to provide the following information:

    - the first and last name,

    - the E-Mail adress,

    - the billing address,

    - any company or club name or name of the authority,

    - the telephone number,

    - if necessary, a different delivery address,

    - if applicable, date of birth,

    - Payment details depending on the payment method you have selected.


    c) We use this data exclusively for the purpose of carrying out the contract and the communication required to that extent (eg more precise coordination of a delivery date) with you. The data are stored by us until the complete execution of the contractual relationship as well as until expiration of the legal warranty rights. After expiry of this period, we retain the information required by commercial and tax law of the contractual relationship for the statutory periods of up to 10 years. For this period, the data will be reprocessed in the event of a review by the Financial Administration.  


    The legal basis for this is Art. 6 para. 1 sentence 1 lit. b DSGVO. The processing of the listed data is voluntary, but at the same time necessary for the fulfillment of the respective contractual relationship between you and us. To process your e-mail address in the case of an order via our website, we are also required by law in the Civil Code (BGB) to send an electronic order confirmation (Article 6 para 1 p. 1 lit. c DSGVO ).


    1. Transfer to third parties

    We only pass on your data if this is permitted under German or European data protection law. Thus, the transfer is made to our service partners, which we need to process the contractual relationship or service providers, which we use in the context of order processing. These are, for example, recipients of the following categories: shipping service providers, payment service providers, service providers for order processing, web hosts, IT service providers. Data transmission is limited to a minimum.


    1. Shipping service  

    We will forward details of your delivery address and telephone number as part of the contract to the shipping service provider (usually DHL) responsible for the delivery. They may contact you prior to the delivery to arrange details of the delivery with you. The respective data are transmitted solely for the respective purposes and deleted after delivery. The legal basis for the transfer of data is Art. 6 para. 1 p. 1 lit. b DSGVO.


    1. payment service

    Depending on the payment method chosen by you, we will pass on your payment data to the bank or payment service provider commissioned by us, if this is necessary for the payment processing. The legal basis for the transfer of data is Art. 6 para. 1 p. 1 lit. b DSGVO. In detail:


    • Payment with PayPal

    When paying by means of a payment method offered by PayPal, we will transfer your payment details to Paypal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as " PayPal "), continue.  


    PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO on the basis of the legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, These have their basis in a scientifically recognized mathematical-statistical process. The calculation of score values ​​includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the Privacy Policy of PayPal .


    Payment via PayPal is voluntary, we also provide other payment options.


    • Payment by credit card

    When paying by credit card, we will forward your payment details to your credit card provider. Payment by credit card is voluntary, we also provide other payment options.


    • giropay

    When selecting the Giropay payment method, payment is processed via the payment service provider GIROPAY GmbH, An der Welle 4, 60322 Frankfurt / Main, Germany, to whom we will pass on your data communicated during the ordering process as well as information about your order. The transfer of your data takes place exclusively for the purpose of the payment transaction with the payment service provider and only insofar as it is necessary for this. Further information about the privacy policy of GIROPAY GmbH can be found here .


    Payment by Giropay is voluntary, we also provide other payment options.


    1. Other passing

    In addition, the transfer of your data to third parties can only take place in the following cases:

    • insofar as this is required pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is required to assert, exercise or defend legal claims and there is no reason to believe that you have an overriding interest in not disclosing your data,
    • in the event that disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO there is a legal obligation.


    1. user account

    The call of our website and the placing of orders are possible without creating a user account. In order to provide you the greatest possible comfort, we offer you the permanent storage of your personal data in a password-protected user account. The data collected is shown in the respective input forms. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b DSGVO.


    Creating a user account is voluntary. A deletion of your user account is possible at any time and can be done by a message to the address of the responsible person mentioned above. Please note, however, that the data collected when using our offers are not deleted at the same time but as described above under no. 2. described processed. The legal basis for this further data processing is Art. 6 para. 1 p. 1 lit. b and c DSGVO.


    1. contact

    You can contact us by e-mail, by phone, via our contact form and by post. To use the contact form, you need to provide your e-mail address and name so that we can respond to your request. We use personal information that you provide to us in this context solely for the purpose of contacting you and processing your request. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that no statutory storage requirements are in conflict. The legal basis for this data processing is Art. 6 para. 1 p. 1 lit. f DSVGO. Our legitimate interest follows from the above-mentioned purpose of data processing. If your contact is aimed at concluding a contract, additional legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b DSGVO.


    1. Sign up for our newsletter

    If, pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO have expressly consented, we will use your e-mail address to regularly send you our newsletter. For the receipt of the newsletter the indication of an E-Mail address is sufficient. The provision of your personal data is voluntary, solely on the basis of your consent. Without existing consent, we can not send you our newsletter. The data is processed in this context only as long as the corresponding consent is present. After that, they will be deleted. The recipient of the data may be a processor.


    Note on the right of withdrawal


    You can revoke your consent at any time with effect for the future by sending a message to contact@igelstore.com or the opt-out option at the end of each newsletter.

    1. III. Use of cookies

    Cookies are used on our website. Cookies are small data packets that the browser you use are stored on our device at our request. There they do no damage. The data collected with the help of cookies are anonymised or pseudonymised - the determination of your identity is not possible on the basis of the stored data for us.


    Session cookies are automatically deleted when you close your browser. The use of session cookies serves to make the use of our offer more pleasant for you, in particular to offer the shopping cart function across all pages.


    In contrast, persistent cookies have a lifetime of up to 10 years (permanent cookies). Permanent cookies remain on your computer and allow us to recognize your computer the next time you visit. In particular, these cookies serve to make our offer user-friendly, effective and secure.


    If personal data are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1S. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of your page visit.


    Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your device or always a hint appears before a new cookie is created. Use the help function of your browser to find out how this works. Information about the procedure for using a mobile phone is provided in the user guide for your mobile device. However, you will not be able to access some sections of our website if you have declined to use the cookies.

    1. Google Analytics

    Google Analytics is used on our website to gather information about the user behavior of visitors to our website. This should give us insight into whether we are meeting the needs of users of our website and what we could improve. The provider of Google Analytics is the Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043, USA (hereafter referred to as " Google "). In this context, pseudonymised usage profiles are created and cookies (see point III.) Are used. Google Analytics uses cookies (see section III.) To collect information about which pages you visit, how long you spend on the page, how you got there and what you click. The cookies used by Google Analytics are: _utma, _utmb, _utmc, _utmz, _utmv _ga.




    storage time


    stores the number of visits of each user, namely the first visit, the previous visit and the current visit

    expires two years after the last page view

    _utmb and _utmc

    Check the duration of the website visit, namely the beginning and the end of the visit

    _utmb expires 30 minutes after the visit or as a result of 30 minutes of inactivity

    _utmc expires at the end of the session


    track how the visitor came to the site (through a search engine, keyword or link)

    expires six months after the last page view


    keeps track of which pages the site has visited, and splits the result into groups

    expires two years after the last page view


    Detects the unique anonymous ID number of the user across multiple devices

    expires one year after the last page view


    The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The IP addresses are anonymized, so that an assignment is not possible (IP masking). Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. Under no circumstances will your IP address be merged with any other data provided by Google. This information may also be transferred to third parties if required by law or as far as third parties process this data in the order.

    You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en . As an alternative to the browser plug-in, especially for browsers on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link  click. An opt-out cookie will be set which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

    The processing of the data is based on the consent of the user (Article 6 (1) (a) GDPR). The recipient of the data is Google as a processor. For this we have concluded with Google the corresponding order processing contract. The deletion of the data takes place as soon as they are no longer necessary for our recording purposes. Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework . The provision of your personal data is voluntary. If you prevent access, this may result in functional restrictions on the website.

    Learn more from Google's privacy policy .

    1. Google AdWords

    To statistically record the use of our website and for the purpose of optimizing our website for you, we also use Google Conversion Tracking. Google AdWords will set a cookie (see Section III) on your computer if you have reached our website via a Google ad.


    These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on the advertiser's website and the cookie has not expired, Google and the customer will be able to recognize that the user clicked on the ad and was redirected to that page.


    Each advertiser receives a different cookie. Cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users.


    If you do not want to participate in the tracking process, you can also refuse the required setting of a cookie - for example, via a browser setting that generally deactivates the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com". Google's privacy policy for conversion tracking can be found here

    1. You tube

    We embed YouTube videos on our website. The respective plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (" YouTube "). When you visit a page with the YouTube plug-in, it will connect to YouTube's servers. It tells YouTube which pages you visit. If you are logged in to your YouTube account, YouTube may personally associate your browsing behavior with you. This can be prevented by logging out of your YouTube account beforehand.


    If a YouTube video is started, the provider uses cookies that collect information about user behavior. The YouTube invocation automatically triggers a connection to Google. Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.  


    For more information on the purpose and scope of your data collection and processing through YouTube, please read the provider's privacy policy . Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework .


    The legal basis for the integration of YouTube and the associated data transfer to Google is your consent in accordance with Art. 6 para. 1 lit. a GDPR. The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.  

    1. VII. Affected rights  

    According to the applicable data protection law, if the respective legal requirements are met, you have a variety of information and intervention rights with regard to your data. In detail:  


    • According to Art. 15 GDPR, you may request information about your personal data processed by us. In particular, you may provide information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right of rectification, deletion, limitation of processing or opposition, the existence of a Complaint right, the origin of their data, if they were not collected from us, as well as the existence of an automated decision-making including profiling and possibly provide meaningful information on their details and on what guarantees under Art. 46 GDPR when forwarding your data to third countries , desire;


    • According to Art. 16 GDPR, you can demand the immediate correction of incorrect or complete personal data stored with us;


    • According to Art. 17 GDPR, you may request the deletion of your personal data stored by us, unless the processing for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of Legal claims is required;


    • According to Art. 18 GDPR you can demand the restriction of the processing of your personal data, as long as the correctness of your data is checked, if you refuse a deletion of your data because of inadmissible data processing and instead demand the restriction of the processing of your data, if your Require data for asserting, exercising or defending legal claims after we no longer need these data for purposes of our purpose or if you have lodged an objection based on your particular situation, as long as it is not certain that our legitimate reasons prevail;


    • According to Art. 19 GDPR, we are obliged to inform all recipients who have been disclosed personal data of any correction, deletion or limitation of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.


    • According to Art. 20 GDPR, you have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person in charge;


    • In accordance with Art. 7 (3) GDPR, you can revoke your once given consent at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future, and


    • Pursuant to Art. 77 GDPR, you may, without prejudice to any other administrative or judicial remedy, complain to a supervisory authority if you believe that the processing of your personal data infringes the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence.
    1. VIII. Right to object

    If your personal data are based on legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO are processed, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 DSGVO, provided that there are reasons for this arising from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.


    If you would like to exercise your right of revocation or objection, please send an e-mail to contact@igelstore.com .

    1. data security

    This website uses for security reasons and to protect the transfer of personal data and other confidential content (eg orders or inquiries to the person responsible) an SSL or. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock icon in your browser bar.

    1. Scope and amendment of this Privacy Policy

    If there are links to external websites within the framework of our website, this declaration does not apply to data collection and use on the linked pages.


    Due to the further development of our website or due to changed legal or regulatory requirements, it may be necessary to change this privacy policy. The current data protection regulations can be viewed and printed on our website at any time.

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